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Product description Previous page Next page 1 4K@60Hz Visual 2 10Gbps High-Speed 3 100W PD Fast Charging 4 104MB/s TF/SD Card Reader Previous page Next page Previous page Next page Previous page Next page (✘)Not compatible with iPhone/iPad equipped with Lightning port (✘)Not compatible with devices that don't support the protocol of DP Alt Mode. (✔) Compatible with USB-C 3.1 or Thunderbolt 3/4 port interfaces that support “DisplayPort Alternate Mode”. Compatible Devices (INCOMPLETE LIST): ✔ Apple Macbook Neo; iPhone 16 Series; MacBook Pro (Late 2016) and newer, MacBook Air (Late 2018) and newer; MacBook ( Late 2015) and newer; Mac Studio(2022), Mac Mini (Late 2018) and newer; ✔ iPad Pro 12.9“ 6/5/4/3, iPad Pro 11" 3/2/1 ; iPad Air 5/4; iPad mini 6; iPad 10c ✔ Others iPhone 1 Series; MacBook Pro (Late 2016) and newer, MacBook Air (Late 2018) and newer; MacBook ( Late 2015) and newer; Mac Studio(2022), Mac Mini (Late 2018) and newer; ✔ iPad Pro 12.9“ 6/5/4/3, iPad Pro 11" 3/2/1 ; iPad Air 5/4; iPad mini 6; iPad 10 ✔ Samsung Galaxy S22 Ultra/S20/ S20+/ S20 Ultra/ S10e/ S10/ S10+/ Note 8/ 9/10/20 Ultra; Remember to turn on the Samsung DeX Mode on the Samsung Galaxy Tablet before you use it. ✘ iPhone (Lightning) , iPad (Lightning), X Box, PS5/PS4, GoPro, Car play ✘ Samsung: A series phone/J6/J7/M20/M30s, Galaxy Tab A Series, Galaxy Tab3/S3; Amazon Tablet ✘ Motorola series phones; LG Stylo 4/5; Pixel phones; OnePlus 2/3/3T/5/5T/6/6T; Huawei Series; Xiaomi Series; One Plus Seriescc ✘ The rightmost c-port only supports charging and the middle c-port only supports data transferring, both of them don't support video output. !!Note!! When using the HDMI port external monitor for the first time, it takes a few seconds to recognize the connection. If the monitor has multiple video ports, it may need to check each signal source one by one (which also takes a few seconds). !!Note!! If the sound is not transmitted to the TV, please try to choose your TV as the audio output device. - For Mac: Settings → System Preferences → Sound → Output → Select your TV !!Note!! Please check if your device/charger/charging cable could reach 100W power rating, and all supports PD Protocol. !!Note!! Generally the power loss is 5W, which is the normal power consumption. If the device is working, the power consumption will rise. Q1 Why is there no image output or blinking from HDMI after connecting? A1 (𝟏) Make sure the USB-C port of the laptop supports the video function; (𝟐) Check the port is firmly plugged in; Adjust the resolution setting of the laptop; (3)Use high-quality 4K@60Hz HDMI cables; (4) Select the correct input signal source (some require manual selection of the signal source. Q2 Why can't my laptop be charged via the PD port? A2 (𝟏) Connect an external power source to the PD port of the product first, connect the laptop to the USB-C port of the product; (𝟐) Confirm whether the USB-C port of the laptop supports charging function; (𝟑) Disconnect the product from the computer, and then reconnect it
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