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Product description RG CubeXX has built-in 2.4/5G WIFI 802.11a/b/g/n/ac, supports 2.4G wireless controller and wired controller connectionBluetooth controller connectionH-D-M-I connection to TVVibration motor, online multiplayer games via WiFi, and streaming mediaSupports video player, file manager and e-book reader (supports txt format), especially adding WiliWili online playback function After-sales manual First of all, thank you for choosing our product! If you encounter the following problems during use, we apologize and sincerely help you. Please follow the steps below to try to solve the problem. If it is still not solved, please feel free to contact the seller for further assistance: 一、 If you encounter the following screen problems when the product can be turned on, including: black screen, white lines on the screen, signal disturbance, etc., you can try the following methods: 1. Press the R key below the power button to restart and observe whether there is a boot screen display. If so, you can contact the seller to provide you with the official address to download the system package to reinstall the system 2. The device has a black screen. Is there a sound when pressing the button? Exclude screen damage. If there is no sound when pressing the button, you can directly contact the seller to replace the machine. 3. Before performing the above operations, please take the machine and check whether the charging indicator light is green, whether the system card is properly inserted, and other basic information. 二、 If you encounter the following problems with the product, such as booting, charging, or the booting LOGO stuck, you can try the following methods: 1. First confirm your charging device: confirm that the charging head is 5V 2A, and the charging cable is original (Apple charging cable is not acceptable); you need to use the charging head to charge, and cannot use a computer or power bank to charge 2. Then press the R key below the power button to restart or force boot. If it still doesn’t work, please contact the seller to provide you with the official address to download the system package to reinstall the system 3. Also before performing the above operations, please check whether the charging indicator light is green, whether the system card is properly inserted, and whether the original machine has sufficient power and other basic information. 4. If the above operations cannot solve the problem, please contact the seller for return or exchange 三、If you encounter a situation where the button does not work, you can try the following methods 1. You can reinstall the shell and loosen the screws with a tool 2. Perform a key function test. If the key test result is poor functionality, you need to replace the board. If the key test result is good functionality, it may be due to individual simulators. Please contact the seller in time for return or exchange 3. Also before performing the above operations, please check whether the charging indicator light is green, whether the system card is properly inserted, and whether the original machine has sufficient power and other basic information. Your satisfaction is our primary goal, and we will follow up until the problem is successfully resolved. Thank you again for your understanding and support!
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