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Product description Previous page Next page 1 2.4GHz 2 Stable Wireless Previous page Next page Previous page Next page 1 45+ Hours 2 Play & Charge 3 NO Pressure Previous page Next page My wireless gaming headset won’t charge. What should I do? Make sure the charging cable is firmly inserted—you should hear a “click.” A red light means it’s charging. If there’s no light or the issue continues, please reach out through your order page for further assistance. Can I use this headset on my Xbox? Only the 3.5mm wired mode is compatible with Xbox Series X/S, while all other Xbox models are not supported. How long does it take to fully charge the headset, and how long does it last on a single charge? It takes just 2.5 hours to fully charge and provides up to 45 hours of continuous use. I have a larger head—will this headset fit comfortably? Yes. Our headset is ergonomically designed based on lab-tested proportions and the golden ratio to accommodate larger head sizes without pinching your ears. What happens if something goes wrong with the product? You’re fully covered — we provide 24/7 online support, a 45-day hassle-free return or exchange window, a one-year after-sales support, and lifetime access to technical assistance.
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