InHand Networks IR302 Industrial IoT 4G LTE VPN Cellular Router | LTE Cat 4+ Wi-Fi, Dual SIM Card Slots, Management by Cloud Platform, DI/DO Port, Support T-Mobile, AT&T & Verizon

Descripción

Product description Reliable Network Connection & Cloud Managed Service Enterprise-Level Security and Features Dual-SIM Failover: Automatic switching between carriers for uninterrupted connection. Data Security: Comprehensive VPN support (IPsec/OpenVPN) protects your data. Watchdog Technology: Self-healing mechanism prevents system failures. Cloud-Managed: Supports InHand Device Manager for batch management. 1. The InRouter is powered on, but no internet connection can be established through it? Please first check: 1) Whether a SIM card is inserted into the InRouter. 2) Whether the SIM card has an active data plan and the service is not suspended due to unpaid fees. 3) Whether the dial-up parameters (APN, dial number, username, password) are correctly configured. 4) Whether your computer's IP address is in the same subnet as the InRouter and the gateway is set to the InRouter's LAN IP. 2. After the InRouter establishes a VPN tunnel to the VPN server, the PC behind the InRouter can reach the server, but the center cannot connect back to the PC? Please ensure that the firewall on your PC is disabled. 3. After the InRouter establishes a VPN tunnel to the VPN server, the PC behind the InRouter cannot ping the server? Please ensure that "Shared Connection"​ is enabled in the InRouter configuration under Network → WAN​ or Network → Dialup. For more information, please refer to our setup videos on YouTube and the User Manual. If you need further assistance, please contact via the Amazon Order Message System. Security Surveillance 24/7 monitoring for apartments and warehouses. Q: This specific model has "IO" in the name. What are the I/O ports used for, and do I need them? A: "IO" stands for Digital Input/Output. These ports allow the router to connect directly to physical sensors or relays. For example, you can connect a door sensor to the Input port; if someone opens your remote equipment cabinet, the router can send an alert. It's an essential feature for industrial automation, remote monitoring, and security applications. (Note: If you only need standard internet, you can just use the Wi-Fi and Ethernet ports as usual). Smart Retail & Self-Service Secure transactions for ATMs and vending machines. Q: I want to use this for a remote ATM and an EV charging station. What happens if the cellular signal drops? Do I have to manually reboot it? A: No manual reboot is required. The InRouter302 is built for unattended IoT applications. It features an Embedded Hardware Watchdog and multi-layer link detection. If it detects a network drop, it automatically attempts to reconnect or self-recovers. Combined with Dual-SIM failover, it guarantees "always-on" connectivity for self-service terminals, kiosks, and ATMs without expensive on-site IT visits. Mobile Connectivity Reliable internet for RVs, food trucks, and travel. Q: Can I run this router off a 12V battery in my RV, food truck, or a solar-powered security camera setup? A: Yes! Unlike standard home routers that require an AC outlet, the IR302 is an industrial-grade router that supports a wide voltage input of 9-36V DC via an industrial terminal block (with anti-reverse connection protection). Furthermore, its rugged IP30 metal casing can withstand extreme temperatures from -4°F to 158°F (-20°C to 70°C), making it the perfect durable choice for RV living, food trucks, and harsh outdoor enclosures. How to use the router with SIM card ? Notice: If you are not sure which model you want to order, if you were encounterd trouble using the device, please tell us. We will try our best to solve the problem for you 1. Insert the SIM card into the slot 1 and attach 4G antennas to the Main and AUX connectors; then power cycle the device. To replace or insert SIM Card, the device must be powered off to avoid data loss or equipment damage. 2. Connect the LAN2 port with your PC. 3. Fill in the IP of the router on the browser (you could find the IP on the label of router). IP: 192.168.2.1 User name/password: can be found on the device label （Now the router switches to the random password version） 4. Go to 'network >>Cellular', select 'profile 1' under the network provider, fill in the SIM card information in the Profiles table down below: APN, User Name, Password, (User Name and Password are not mandatory), hit 'ok' and 'Apply'. Notice: Please make sure the APN is correct. If you are not sure, please confirmwith ISP or search it on Google. Below are the example of APN information AT &T's APN: broadband Verizon’s APN: vzwinternet Some sim cards can get a static IP and require some specific APNs, please confirm with your Carrier. 5. Check the network status, 'Status >> Network connection' Built to Withstand the Elements Ordinary routers crash in high heat, while the IR302’s metal housing and wide-temperature design (-20 °C to +70 °C)—plus DIN-rail mounting—keep it running reliably in stuffy electrical cabinets and on jolting trucks alike. Q: Will this IR302 router work with Verizon or T-M

Características

• NEVER GO OFFLINE & ZERO TRUCK ROLLS: Stop paying for expensive on-site technician visits just to reboot a router. The IR302 features an embedded Hardware Watchdog and multi-layer link detection. If the cellular connection drops, the router automatically self-recovers and reconnects for unattended remote sites like EV charging stations, ATMs, smart vending machines, and digital signage
• CERTIFIED FOR MAJOR U.S. CARRIERS & DUAL SIM: Specifically designed for North America (LTE Cat 4 - Model FQ38). It is fully compatible and certified with Verizon, AT&T, and T-Mobile. Equipped with a Dual SIM card slot, it supports seamless Link Failover-if your primary carrier loses signal, it instantly switches to the backup carrier to ensure Always-on connectivity. (Note: SIM cards and data plans are not included)
• ENTERPRISE-GRADE SECURITY & VPN NETWORKING: Protect your critical business data over public cellular networks. The IR302 is equipped with a Stateful Packet Inspection (SPI) firewall, DoS attack defense, and supports comprehensive VPN protocols including OpenVPN, IPsec, WireGuard, and ZeroTier. Easily create secure, encrypted tunnels for remote PLC maintenance or medical equipment diagnostics
• WI-FI, ETHERNET & DIGITAL I/O INTEGRATION: More than just a cellular modem. It features 2x 10/100 Ethernet ports (WAN/LAN switchable), built-in Wi-Fi (802.11 b/g/n) for local wireless access, and with reliable range DC 9-36V power(Included US Power Plug). Unique to this -IO model, it includes 2x Digital I/O (DIO) ports, allowing you to remotely monitor door sensors or trigger physical relays
• RUGGED DESIGN & FREE CLOUD MANAGEMENT: Built for harsh environments with a wide operating temperature of -20C to 70C (-4F to 158F) and DIN-rail mounting. Scale your business effortlessly-connect your router to the InHand Device Manager cloud platform to remotely monitor, configure, and batch-update tens of thousands of distributed routers from a single dashboard

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