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Product description For iOS 18 (Latest System): Go to Settings > Bluetooth on your iPhone and make sure Bluetooth is turned on.Open the charging case and place one earbud inside. Wait for the case’s light to turn off.Place the second earbud inside and wait for the light to turn off again.A pairing prompt should appear on your iPhone—just tap "Connect."Press and hold the button on the case until pairing is complete. For iOS 17, Android, or if no pop-up appears on iOS 18: Open the charging case and place one earbud inside. Wait for the light to turn off.Place the second earbud inside and wait for the light to turn off.Press and hold the case’s button until the light flashes white, then release it.If the light doesn’t flash white, remove both earbuds, close and reopen the case, and repeat the steps until the light flashes white.Check your phone’s Bluetooth settings for the headphones and tap to pair. Additional Tips: Charge: Make sure the case is fully charged. The light should show white or green when full. Low battery can cause pairing issues.Clean Contacts: Sometimes dirt on the case or earbud contacts can interfere with the connection. Gently clean them with a soft, dry cloth. Best Regards If you're still experiencing issues, feel free to let us know, and we’ll be happy to assist further.
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